Welcome to Mauku School
Choosing Mauku School means choosing an authentic New Zealand primary school experience. We are a vibrant and caring school located near Pukekohe, Auckland, offering a safe, supportive, and engaging learning environment.
We warmly welcome international students and their families and are committed to providing high-quality education alongside strong pastoral care.
Our Commitment to International Students
Mauku School is a signatory to the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. This means we are committed to ensuring the safety, wellbeing, and pastoral care of all international students.
You can find out more about the Code here:
Who Can Enrol
Mauku School accepts international students in Years 1–6.
As a primary school, most international students will live with a parent or legal guardian while attending Mauku School.
Mauku School may also accept short-term international students and study tour groups. These students are supported throughout their stay to ensure a safe, well-managed, and positive experience.
How to Apply
Our application process is simple:
1. Submit an enquiry to the school
2. Complete the application form and sign the Contract of Enrolment
3. Receive an Offer of Place
4. Pay fees as outlined in the invoice
5. Apply for a student visa (if required)
6. Begin your learning journey at Mauku School
For enquiries, please contact:
+64 9 236 3654
Required Documentation
Before enrolment is confirmed, the following documents must be provided to the school:
● A copy of the student’s passport
● A copy of the student’s visa (visitor visa, NZeTA, or student visa, as applicable)
● For students under 10 years of age, a copy of the parent or legal guardian’s visa
● A copy of the student’s medical and travel insurance policy, meeting New Zealand requirements
The school will keep copies of these documents on file and monitor visa expiry dates to meet its obligations under the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
Fees
International student fees include:
● Tuition fees
● Administration fee (non-refundable and payable on acceptance of Offer of Place)
● Additional costs may apply depending on individual circumstances
Full details of fees, payment conditions, and refunds are outlined in the Fee Refund Policy: https://mauku.schooldocs.co.nz/
Fee Schedule
Refund Policy
Mauku School has a clear and fair refund policy in place.
The administration fee is non-refundable. Other fees may be refundable depending on the circumstances, including visa outcomes and timing of withdrawal.
Full details of refund conditions, including non-refundable fees, notice periods, and how refunds are calculated, are outlined in our Fee Refund Policy:
https://mauku.schooldocs.co.nz/
Requests for refunds must be made in writing and will be considered in accordance with this policy.
If a student or their family is not satisfied with a refund decision, they have the right to refer the matter to Study Complaints.
Accommodation
International students attending Mauku School will usually live with a parent or legal guardian in New Zealand.
For students aged 10 years and over, Mauku School may arrange approved homestay accommodation. All homestay families are carefully selected, police-vetted, and monitored by the school to ensure they provide a safe, supportive, and welcoming environment.
Students participating in short-term programmes or study tours may also stay in homestay accommodation organised by the school.
All accommodation arrangements are managed in accordance with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
Insurance Requirements
All international students must have appropriate and current medical and travel insurance while studying in New Zealand.
This insurance must cover:
● Medical care, including diagnosis, prescriptions, and hospitalisation
● Repatriation and return travel
● Travel costs for family members in the case of serious illness or injury ● Death and funeral expenses
Visas & Immigration
International students must hold a valid visa to study in New Zealand.
Full details of visa requirements, rights to work, and immigration processes are available from Immigration New Zealand:
Health Services
Most international students are not entitled to publicly funded health services while in New Zealand.
For information about eligibility, please visit:
New Zealand has an accident compensation scheme called ACC (Accident Compensation Corporation). ACC may cover the cost of treatment if a student is injured in an accident while in New Zealand.
However, ACC does not cover all medical costs, and it does not replace the need for comprehensive medical and travel insurance. This is why all international students are required to have appropriate insurance while studying in New Zealand.
All international students must have medical and travel insurance that covers medical treatment, hospitalisation, and other health-related costs.
Families can find local doctors, medical centres, and other healthcare providers through Healthpoint:
https://www.healthpoint.co.nz/
In an emergency, dial 111 for ambulance, police, or fire services.
Support & Pastoral Care
At Mauku School, we take pride in providing a safe, inclusive, and supportive environment for all students.
International students are supported through:
● Classroom integration with local students
● English language support where needed
● Ongoing pastoral care and wellbeing support
Mauku School ensures that international students and their families have access to 24/7 support in case of an emergency or urgent concern. Contact details are provided to students and families on arrival, and support is always available when needed.
Complaints & Concerns
We encourage students and families to raise any concerns with the school so we can work together to resolve them.
Internal Complaints Process
Mauku School has a clear and supportive process for managing concerns and complaints. Students and families can raise concerns with staff, and these will be addressed fairly and promptly.
External Support
If a concern cannot be resolved by the school, students and families can contact Study Complaints, an independent dispute resolution service:
https://www.studycomplaints.org.nz/
You can also contact NZQA:
International Policies
Mauku School maintains a range of policies and procedures to support international students and ensure compliance with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
These policies are available through SchoolDocs:
https://mauku.schooldocs.co.nz/
Username: mauku
Password: themaukuway
Prospectus
Student Handbook
Refund Request
School Quality & Review
Mauku School is regularly reviewed by the Education Review Office (ERO).
You can view our latest ERO report here:
Contact Us
If you would like to learn more about joining Mauku School as an international student, please get in touch:
Email: admin@mauku.school.nz
Phone: +64 9 236 3654